HSBCnet Mobile



Touch ID for iPhones – Secure banking for your business any place.

At HSBC, we are dedicated to leveraging technology and innovation to make your life simpler. HSBCnet provides you with a clear, detailed view of all your global banking in one place.

We are pleased to announce that HSBCnet Mobile now supports Touch ID on iPhones. Touch ID offers a simple, secure and direct way to view your HSBC accounts and balances on the go using your fingerprint1.

Once enabled, simply touch the home button to log in – making it even quicker to access your HSBCnet services anywhere.

With the HSBCnet Mobile app, you can:

  • View account balances and statements
  • Create Priority Payments, Inter-account Transfers, and Bill Payments to existing Beneficiaries1
  • Authorise Priority Payments, Payments in the Eurozone, Inter-Account Transfers, ACH Credits/Debits, Bill Payments and File Level payment instructions1
  • Receive notification of payments ready for authorisation via My Alerts
  • Authorise cross-border payments and book foreign exchange rates with Get Rate1
  • Authorise Import Documentary Credit (DC), Import Bill and Import Loan Trade transactions1,2

What you will need:

  • An Apple iPhone 5s or later
  • The latest version of the HSBCnet Mobile app downloaded from the Apple App Store
  • Your HSBCnet memorable answer and password

Enable Touch ID for your HSBCnet Mobile App by following these simple steps:

1. Fingerprint:
In your iPhone, make sure you have registered your fingerprint. If you have not already done so, you can set up your fingerprint on your iPhone in Settings > Touch ID & Passcode

2. Log on:
Open your HSBCnet Mobile app, and enter your username. Then input the code generated from your Security Device

3. Enable:
Once logged in to HSBCnet Mobile, select Touch ID from the menu. Switch on Touch ID and follow the instructions. You will need to input your memorable answer and password and accept the Terms & Conditions, to enable the service

4. Verify:
Scan your fingerprint to complete the Touch ID setup.

HSBCnet also continues to invest in security technology, providing you with the confidence and controls to mitigate threats. For more information, please visit HSBCnet.com.

1 Security Device authentication is still required for transactional activities like creating and authorising payment instructions.

2 Trade Authorisation service is available on HSBCnet Mobile app, but not on the web browser version of HSBCnet Mobile

The HSBCnet Mobile app with Touch ID is available for iPhone. If you have an Android device, you can access HSBCnet Mobile via the Mobile app and log in with your Security Device. If you do not wish to download the Apple app, you can access HSBCnet Mobile via your phone’s web browser.

Visit the App Store, search “HSBCnet” and download the HSBCnet Mobile app today. Apple® iPhone is a registered trademark of Apple Inc., registered in the U.S. and other countries.

We do not charge for the App. However, your mobile network operator may charge you to access the App and these charges may vary if you access the App when abroad. You are responsible for these charges.

Contact us

Call us on:
General enquiries and feedback

(65) 6216 9008

HSBCnet Technical

(65) 6216 9008

Contact us

Call us on:
General enquiries and feedback

(65) 6216 9008

HSBCnet Technical

(65) 6216 9008

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