Instant @dvice

Ensuring swift receipt of our import and export documentary credits and advices

Contact us

Call us on: General enquiries and feedback (65) 6216 9008 HSBCnet Technical (65) 6658 2288

At HSBC, we understand the importance of receiving information promptly. That is why we have developed Instant@dvice, an efficient means of receiving a copy of your documentary credits (DCs)**, subsequent amendments and other trade advices via email.+

Instant@dvice saves exporters and importers precious time and money by offering the following advantages:

Enhanced accuracy in document preparation
Copy the relevant text from the DC sent to you via e-mail and use it on other trade documents as required.

Improved logistics management
Reduce the time spent waiting for phone calls, faxes and even delivery of hard copy advices of your transactions. You can start your manufacturing and sourcing process immediately or send it to your supplier and other trade partners upon receipt of your DC.

Reduced document management costs
As an export customer, you can save on courier, handling and storage costs with our free DC Safe Custody service where your original DCs will be securely stored.

Easy tracking of trade documents with Document Tracker
Check the delivery status of your trade documents with Document Tracker brought to you by HSBC and DHL Worldwide Express.

Document Tracker

Document Tracker provides immediate shipment report and notification on the progress or final delivery status of your documents via e-mail. All you need is our reference number on your trade advice.

Document Tracker allows you to:

  • Check the current delivery status of your trade documents anytime, anywhere*
  • Access 90 days historical records
  • Receive email alerts for delivery updates
  • Enjoy complimentary usage with no hidden charges

Check delivery status:
http://mrt2.ap.dhl.com/HSBC/

Request for updates on delivery status:
http://mrt2tas.dhl.com/tas/

Apply for Instant@dvice now.




* This service is only available from the next day after your documents have been sent.
** Only available for DCs received via SWIFT (Society for Worldwide Interbank Financial Telecommunications).
+All DCs, subsequent amendments and other trade advices via Instant@dvice are non-negotiable copies.

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