07 November 2018

Hacking the digital economy with HSBC HeXchange

Held on 11 October 2018, the inaugural forum focused on the theme of ‘Growing convergence between treasury, regulations and technology in ASEAN’s digital economy’

A range of in-house and external expert speakers shared their insights and perspectives on the headline theme ‘Growing convergence between treasury, regulations and technology in ASEAN’s digital economy’.

The inaugural forum discussed key issues that Treasury and Finance practitioners face when their companies enter a new technological paradigm or new digital business models reshape their organisation. The interactive event included lively discussions, the inclusion of social media and digital Q&As.

Chow Wan Thonh, Head of Global Banking and Markets HSBC ASEAN, giving the opening address.


Chow Wan Thonh, Head of Global Banking and Markets HSBC ASEAN, opened the forum by sharing about digital transformation in the region. “Following the emergence of the ASEAN Digital Consumer, new business models enabled by technology are being brought about across various sectors. To make that shift in your business model, this often calls for adoption of new technologies.”

She added, “While we can lend our subject matter expertise as your banking partners, we recognise that there will be market experts or other corporates that have embarked on their own successful digital transformation journeys and can provide a different perspective which may be more relatable to you. This brings us to the reason why most of our speakers today are not from HSBC, marking a change from our other banking events.”

Suresh Sundararajan, President & Group Head, Strategic Investments and Shared Services, Olam International Limited, kicked off the first session by sharing practical examples of how one can leverage on technology for transformation and the importance of speed when it comes to disruption.

From left to right: Kendrick Lee (GovTech), Steve Tan (Rajah & Tann Law Firm Singapore), Jennifer Doherty and Alan Lau (KPMG Singapore)


This was followed by a panel session moderated by Jennifer Doherty, Asia Head of Innovation for GLCM HSBC, on preparing businesses for the Digital Age. Experts from GovTech, KPMG and Rajah & Tann Singapore LLP did a deep dive into Singapore’s Smart Nation initiative and regulatory insights impacting today’s digital businesses.

Attendees could then choose between two breakout sessions. Elena Mirandola and Kevin Cheung from Artefact illustrated how return from online and mobile channels can be quantified by treasurers, while Darren Hubert, from Microsoft, discussed the use of Big Data and AI and how it is prevalent in our everyday lives.

Darren Hubert, Chief Technology Officer of Microsoft Services APAC, giving a live demo of what Microsoft’s AI can do.


After a short break where guests were able to mingle and share their thoughts, Dan Ternes from Blue Prism gave an insightful breakdown of how Robotic Process Automation is able to increase efficiency and augment a corporation’s capability.

Our own Jennifer Doherty then took the stage for the final session and spoke on what banks can do to help corporates become a treasury of the future. “I think the rise of Fintechhas been an opportunity for banks because, to be frank, they have pushed us to upgrade on a much faster pace than perhaps we would have if we were left to our own devices.”

Rohit Joshi, Head of GLCM Singapore, giving the closing remarks before the post-event networking session.


Rohit Joshi, Head of GLCM Singapore, closed the forum by reiterating HSBC’s commitment to working with our partners in this era of digital transformation. “Seeing the transformative change across the corporate landscape, we as your banking partner, want to help you through this change and navigate through the current environment. We do this by engaging industry experts to provide their expertise in emerging domains and continue investing in ourselves to keep pace with ever-changing needs in your respective digital journeys.”


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