Important notices   collapse

21 October 2026

Updates to HSBC Corporate Card Conditions of Use and Corporate Card Terms and Conditions

With effect from 1 November 2026, HSBC Corporate Card Conditions of Use and related Terms and Conditions will be updated to provide further guidance on the secure use of physical, virtual and mobile cards, including safeguarding card and security credentials, online transaction authentication, and the handling of lost, stolen or compromised cards or credentials.

The updated Conditions of Use can be viewed here and the revised Corporate Card Terms and Conditions can be found here.

2 October 2026

Update to Account Terms following the cessation of SGD corporate cheque

Effective from 1 December 2026, your Account Terms will be updated to address the cessation of SGD corporate cheques. If you have any questions, please contact your HSBC relationship representative.

19 September 2026

Revision to HSBC Trade Services Standard Pricing in Singapore

With effect from 19 October 2026, HSBC Trade Services Standard Pricing will be revised.

View the latest tariff here.

4 September 2026

Cessation of SGD corporate cheques from 1 January 2027

In line with the Monetary Authority of Singapore’s roadmap to sunset SGD corporate cheques, we will cease processing SGD corporate cheques from 1 January 2027.

Click here to read more notices.

View planned maintenance for our banking services here.

HSBC Instant Device Document Tracker

Ensuring swift receipt of our import and export documentary credits and advices

At HSBC, we understand the importance of receiving information promptly. That is why we have developed Instant@dvice, an efficient means of receiving a copy of your documentary credits (DCs)**, subsequent amendments and other trade advices via email.+

Instant@dvice saves exporters and importers precious time and money by offering the following advantages:

Enhanced accuracy in document preparation

Copy the relevant text from the DC sent to you via e-mail and use it on other trade documents as required.

Improved logistics management

Reduce the time spent waiting for phone calls, faxes and even delivery of hard copy advices of your transactions. You can start your manufacturing and sourcing process immediately or send it to your supplier and other trade partners upon receipt of your DC.

Reduced document management costs

As an export customer, you can save on courier, handling and storage costs with our free DC Safe Custody service where your original DCs will be securely stored.

Easy tracking of trade documents with Document Tracker

Check the delivery status of your trade documents with Document Tracker brought to you by HSBC and DHL Worldwide Express.

Document Tracker

Document Tracker provides immediate shipment report and notification on the progress or final delivery status of your documents via e-mail. All you need is our reference number on your trade advice.

Document Tracker allows you to:

  • Check the current delivery status of your trade documents anytime, anywhere*
  • Access 90 days historical records
  • Receive email alerts for delivery updates
  • Enjoy complimentary usage with no hidden charges

Check delivery status:
HSBC Shipment Delivery Status Check

Request for updates on delivery status:
HSBC Shipment Delivery Status - Request for update

Apply for Instant@dvice now. (PDF, 568KB)

Contact us