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HSBC Corporate and Institutional Banking SingaporeHSBC Corporate and Institutional Banking Singapore
Important notices   collapse

27 July 2026

Changes to SmartForm Payment Instruction Processing

Effective 27 August 2026, payments instructions submitted via SmartForm may take up to three (3) business days to process. SmartForm and its Terms and Conditions have been updated accordingly. The revised SmartForm Terms and Conditions will apply to all transactions processed on 27 August 2026 onwards, including SmartForm instructions submitted prior to 27 August 2026.

The revised Terms and Conditions can be viewed here.

20 May 2026

Demise of Free-Format Manual Payment Instructions from 31 May 2026

With effect from 31 May 2026, we will no longer accept free-format manual payment instructions. We encourage you to submit payment instructions electronically using our e-channels, or use Smartform (Telegraphic Transfer / Local Interbank Fund Transfer / In-House Transfer). Access Smartform here.

15 May 2026

Update to World Corporate MasterCard Cardholder’s Agreement – Mobile Virtual Cards

Mobile Virtual Cards will launch in June 2026. The terms and conditions have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. All existing terms for your other services remain unchanged. The revised terms and conditions can be viewed here.

15 May 2026

Update to Conditions of Use – Mobile Virtual Cards

Mobile Virtual Cards will launch in June 2026. The Condition of Use have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. The revised clauses can be viewed here.

Click here to read more notices.

HSBC Contact Us

Contact Us - Business account enquiry, Customer Support, Locate a Branch

Have questions or feedback?
Contact us by using one of the methods below.

Corporate Account Enquiries

  • For existing HSBC customers, please contact your Relationship Manager or our Customer Service Hotline at 1800 216 9008 (Singapore) +65 6216 9008 (From Overseas).
  • For venture-backed start-ups or investors, please visit HSBC Innovation Banking
  • For corporates or institutions over US$50 million in annual revenues, please provide details about your business using the form below.

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