Important notices

19 September 2026

Revision to HSBC Trade Services Standard Pricing in Singapore

With effect from 19 October 2026, HSBC Trade Services Standard Pricing will be revised.

View the latest tariff here.

4 September 2026

Cessation of SGD corporate cheques from 1 January 2027

In line with Monetary Authority of Singapore’s roadmap to sunset SGD corporate cheques, we will cease processing SGD corporate cheques from 1 January 2027.

What does this mean for you?

• With effect from 1 January 2027, SGD cash cheques issued by corporate customers will no longer be accepted at HSBC branches, and corporate customers who wish to withdraw cash need to fill out standard cash deposit/withdrawal form. We will not be able to refund you for the unused SGD corporate cheque books and unused leaves.
• If you have issued SGD corporate cheques to your payees, please remind your payee to deposit the SGD corporate cheques for clearing before each payee bank’s cheque deposit cutoff time on 31 December 2026. SGD corporate cheques deposited after the payee bank’s cheque deposit cutoff time on 31 December 2026 will be rejected by us.
• If you receive SGD cheques from another corporate payor, please deposit the cheque with us using the Quick Cheque Deposit box at our Claymore or Marine Parade branch before 31 December 2026, 11am. SGD corporate cheques deposited after 31 December 2026, 11am will be rejected by the payor bank.
• If you receive cheques from a retail payor, you may still use the Quick Cheque Deposit box at Claymore or Marine Parade branch. However, please note that from 1 January 2027, only HSBC Claymore branch will support cheque deposit via Quick Cheque Deposit box.
• Cashier’s Order will continue to be supported by all banks. If you need to issue a Cashier’s Order, please send your instruction via HSBCnet.

1 September 2026

Revision to HSBCnet Monthly Access Fee in Singapore

With effect from 1 October 2026, HSBCnet monthly access fee will be revised to a standard fee of SGD120/month. This is to provide a simpler, more consistent pricing approach, with the flexibility to add products and services as your needs change. If you have any questions or need assistance, please contact your HSBC relationship representative.

View the latest commercial tariff here.

21 August 2026

HSBC Serangoon Garden Branch ATM/MFM and Quick Check Deposit decommission

The ATM/MFM and Quick Check Deposit at HSBC Serangoon Garden branch will be decommissioned from 7 September 2026. Please visit our Claymore branch or Marine Parade branch for your banking needs.

30 July 2026

Launch of USD Corporate Card

The USD Corporate Card was launched on 23 July 2026. The Commercial Bank Tariff has been revised to include the USD Corporate Card fees and associated charges. The revised tariff can be viewed here.

27 July 2026

Changes to SmartForm Payment Instruction Processing

Effective 27 August 2026, payments instructions submitted via SmartForm may take up to three (3) business days to process. SmartForm and its Terms and Conditions have been updated accordingly to reflect this change. The revised SmartForm Terms and Conditions will apply to all transactions processed on 27 August 2026 onwards, including SmartForm instructions submitted prior to 27 August 2026.

The revised SmartForm Terms and Conditions documents can be found and viewed here.

20 May 2026

Demise of Free-Format Manual Payment Instructions from 31 May 2026

With effect from 31 May 2026, we will no longer accept free-format manual payment instructions. We encourage you to submit payment instructions electronically using our e-channels, or use Smartform (Telegraphic Transfer / Local Interbank Fund Transfer / In-House Transfer). Access Smartform here.

15 May 2026

Update to World Corporate MasterCard Cardholder’s Agreement – Mobile Virtual Cards

Mobile Virtual Cards will launch in June 2026. The terms and conditions have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. All existing terms for your other services remain unchanged. The revised terms and conditions can be viewed here.

15 May 2026

Update to Conditions of Use – Mobile Virtual Cards

Mobile Virtual Cards will launch in June 2026. The Condition of Use have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. The revised clauses can be viewed here.

18 April 2026

Temporary Closure of HSBC Serangoon Garden Branch

HSBC Serangoon Garden branch will undergo renovation. It will be temporarily closed from 18 May 2026 and the renovation is expected to complete in Q1 2027. ATM and MFM will remain at the current location of the Serangoon Garden branch for cash deposit.

12 March 2026

Cessation of P.O. Box 896 with immediate effect

We wish to inform you that Robinson Road P.O. Box 896, Singapore 901746 is no longer a valid address for HSBC and has been ceased with immediate effect. Please do not send any correspondence, application forms, documents, or service forms to this P.O. Box as items may not be received or processed.

We are in the process of updating our forms and relevant materials to reflect our current correspondence address(es). In the meantime, for submission of forms or documents, please reach out to your Relationship Manager, who will ensure they are processed appropriately and promptly. Alternatively, use our digital channels (HSBCnet) where possible.

We apologise for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.

26 January 2026

We would like to inform you of the following branch closure:

The last day of business at the branch for customers will be on Saturday, 28 February 2026, 12PM. All banking services at this branch will cease. You can continue to visit other HSBC branches for your banking needs.

1 December 2025

Revision to Complimentary Travel Insurance

Please be informed that there is an update to the complimentary travel insurance policy for HSBC Commercial Cards effective from 1 January 2026. This insurance is underwritten by MSIG Insurance (Singapore) Pte Ltd. To view the insurance policy, please click here. Claims are subject to the applicable terms and conditions.

30 November 2025

Commercial bank tariff update with effect from 1 January 2026

Please (click here) to download the latest tariff.

14 November 2025

Changes to the General Terms and Conditions

To serve you better as an international bank with access to global markets, we have recently simplified the terms in our General Terms and Conditions, which govern your HSBC accounts and related services. The updated General Terms and Conditions will now comprise the following documents under the same documentation framework:

1. the Master Services Agreement, together with the Confidentiality and Regulatory Annex;
2. the Singapore Country Conditions;
3. the Account Disclosures; and
4. the HSBCnet Annex, E-Channel Services Schedule, and Security Measures (these only apply if you have an e-channels profile with HSBC).

The updated General Terms and Conditions can be found here.

Effective Date:

These updated General Terms and Conditions becomes effective on 14 Nov 2025. If you are an existing Customer as at 14 Nov 2025, these terms take effect on 29 Dec 2025.

What are the key changes?

The updated General Terms and Conditions do not materially change the terms governing our relationship with you. The Master Service Agreement has been further streamlined and the revision is to ensure a consistent documentation experience is in place across jurisdictions for our corporate customers.

There are some important points to highlight:

• The latest Master Services Agreement (MSA) has been simplified from a drafting perspective, so that the terms are presented in shorter and clearer language.
• Due to the simplification of terms, the numbering of the provisions will be different from the existing version of the Generic Terms and Conditions.
• A new clause 19 in the MSA on the use and acceptance of electronic signatures has been introduced to suit current market practice.
• In case of a Force Majeure Event (see the latest MSA for full definition), you may now suspend the performance of the relevant obligations as a customer under clause 10.5 of the latest MSA.
• To better reflect our commitment on fairness, indemnification to be given by the customer under clause 10.7 of the latest MSA relating to the process of customer’s instructions is limited to direct loss, and will not be applicable if such direct losses are caused by the negligence or willful misconduct of the bank.

8 October 2025

Update to Corporate Credit Card Terms and Conditions - Mobile Wallets

Mobile Wallets will launch in November 2025. The terms and conditions have been updated to cater to Mobile Wallets and will take effect from 9 November 2025. All existing terms for your other services remain unchanged.

The revised terms and conditions can be viewed here.

1 October 2025

Demise of International Cheque Collection Service effective 1 January 2026

If you're still receiving cheques that are drawn on banks outside Singapore, from individuals or businesses as a means of payment, please contact the cheque issuer to arrange for alternative means of payment. If you have received an international cheque, please deposit with us for clearing prior to 31 December 2025 3pm. Any international cheques received by us thereafter will be returned to you.

27 June 2025

Update to General Terms and Conditions (Commercial Banking Customers) for EDP

Electronic Deferred Payment (“EDP”) will launch end July 2025. A new clause has been introduced in the Singapore Country Conditions applicable to EDP and EDP+ which will take effect from 26 July 2025. All existing terms for your other services remain unchanged. The updated terms can be found here.

29 May 2025

Revision to Manual Surcharge and Manual MEPS Pricing

With effect from 01 July 2025, we are increasing the manual surcharge for inter-account transfer (between corporate accounts held with HSBC Singapore) and Telegraphic Transfer. Manual MEPS pricing will also be increased. We would encourage all payments to be made electronically.

View the latest commercial tariff here.

21 May 2025

Live Chat unavailable from 24 May 2025

The Live Chat feature will be temporarily unavailable starting Saturday, 24 May as we update the system.

How can I get help?

You can find useful information on the Help Centre or via Contact us – Customer support.

15 May 2025

Cessation of cheque book issuance effective 1 July 2025

Effective 1 July 2025, we will cease to issue cheque books. For information about electronic payment methods, please reach out to your HSBC representative.

10 March 2025

We would like to inform you of the following branch closure:

The last day of business at the branch for customers will be on 12th April 2025, 12PM. All banking services at this branch, including self-service facilities such as ATM and quick cheque deposit, will cease. You can continue to visit other HSBC branches for banking needs.

28 February 2025

Revision to correspondent and/or beneficiary charges

Starting 1 Apr 2025, we are making changes to the way we collect correspondent and/or beneficiary bank charges to cover claims for outgoing payments for most currencies. An upfront fee per transfer in settlement of correspondent and/or beneficiary bank charges will be levied on outgoing payment in any currency other than JPY and INR.

As this fee is charged upfront per transfer in settlement of the correspondent and/or beneficiary bank charges, the amount may be lower or higher than the actual claim. There will be no further claim or refund in the event of a difference between the upfront fee and the actual claim received. Correspondent and/or beneficiary bank charges for outgoing JPY and INR will remain as charged based on actual claims as and when received.

View the latest commercial tariff here.

27 January 2025

Branch Closure Notice

We would like to inform you of the following branch closure:

The last day of business at the branch for customers will be on Saturday, 1 March 2025. All banking services at this branch, including self-service facilities such as ATM and quick cheque deposit, will cease. You can continue to visit other HSBC branches for corporate banking needs.

30 November 2024

Revision to Bulk Cash Deposit Charges

Starting 1 Jan 2025, corporate tariff for Bulk Cash Deposit (i.e. cash deposits over-the-counter) will revise to SGD 10 for every SGD 10,000 or part thereof per deposit, subject to a minimum charge of SGD 50. If you would like to explore receiving payments electronically, please reach out to your HSBC representative to find out more.

View the latest commercial tariff here.

1 September 2024

USD Cheque Deposit fee

Starting 1 October 2024, we will be charging a standard fee of USD 5 per cheque for each USD cheque deposited. If you would like to explore receiving payments electronically, please reach out to your HSBC representative to find out more. View the latest commercial tariff here.

23 August 2024

Update

We have updated our Negative Credit Interest rate for Japanese Yen. Please click here to download the latest tariffs.

1 July 2024

SGD cheque deposit fee

Starting 1 July 2024, HSBC Singapore will charge a fee of SGD3 for each SGD cheque deposited. Should you wish to explore receiving payment electronically, please reach out to your HSBC representative to find out more. View the latest commercial tariff here.

1 April 2024

With effect from 01 April 2024, Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$100,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.

30 January 2024

Revision of Monthly Average Balance and Monthly Fall Below Fees

Starting 1 March 2024, HSBC Singapore will revise its minimum monthly average balance as well as the monthly fall below fees for all USD and SGD Operating Accounts.

You can continue to enjoy no minimum balance fees for all other currencies.

Click here to view the bank tariffs.

30 January 2024

USD cheque issuance fee and Cheque book fee

Starting 1 March 2024, HSBC Singapore will charge a fee for USD cheque issuance, and increase the fees for cheque books. As an alternative to cheques, please use HSBCnet’s e-payment solutions.

Click here to view the bank tariffs.

15 January 2024

Revision of Account Terms and Conditions

With effect from 1 March 2024, HSBC will revise its account terms and conditions to incorporate a prohibition against merchants imposing a surcharge, special charge, finance charge or similar charges on consumers for payments made via PayNow (the “Surcharge Prohibition”). This is to align with changes that will become effective under the PayNow Scheme Rules on 1 March 2024. Breach of the Surcharge Prohibition may result in the suspension of PayNow services availed to you.

The updated terms can be found online at www.business.hsbc.com.sg under Forms Download Centre. Frequently asked questions on the Surcharge Prohibition (“FAQs”) will be published online by The Association of Banks in Singapore (“ABS”) by no later than 1 March 2023 and we will share those FAQs with you on our public website at www.business.hsbc.com.sg under the tab “Product and solutions – Payments – PayNow Corporate” once it has been published by ABS.

7 November 2023

Trade advices for Guarantees are going paperless

From 1 January 2024 onwards, we are moving away from paper-based advices for HSBC Guarantee Advices. Guarantee Advices are:

• New Guarantee Issuance Advice
• Guarantee Amendment Advice
• Marginal Deposit Refund Advice
• Guarantee Claim Advice
• Guarantee Claim Settlement Advice

To ensure that you continue to receive all your guarantee advices, do sign up to our email notification service, Instant@dvice. Please refer to our Download Centre for the Instant Advice Application Form.

Guarantee advices are also available on HSBCnet for download (subject to entitlement), with a retention period of 2 months. To sign up for HSBCnet or find out more on our Instant@dvice service, please speak to your Relationship Manager

29 September 2023

Commercial bank tariff update with effect from 1 November 2023

Please click here (PDF, 2.17MB) to download the latest tariff.

28 July 2023

Starting from 1 Nov 2023, HSBC will implement a new charge when you issue cheques from your HSBC Singapore account.

Frequently Asked Questions

1. When will HSBC start charging for the use of cheques by corporate customers?
   HSBC will start charging its corporate customers for issuing cheques from 1 November 2023 onwards, in line with Singapore's Smart Nation vision where everyone has access to fast, simple, and secure payments.
   
   
2. Which cheques will be subject to charges?
   

3. Which parties will be charged when a cheque is used?
   You will be charged for issuing cheques. Charges will be levied on your account when an SGD or USD cheque issued by you is presented to HSBC for payment.
   
   
4. What will cheque charges look like?
   Charges levied for the issuance of each cheque will be reflected as a separate entry on your account statement.
   
   The applicable charges will be updated in our Commercial Bank Tariffs which will be published on our website before 1 November 2023, “Download Centre | HSBC Commercial Banking SG”.
   
   
5. Will there be any waivers for certain user groups, such as those facing difficulties transitioning to alternative payment methods?
   HSBC will consider refunds for exceptional situations and will assist you in transitioning to alternative payment methods. You may reach out to your Relationship Manager or Account Manager for more information.
   
   
6. How do I ( a corporate customer) make payment transfers for amount above S$200k using existing payment methods?
   Such transfers can be made via our e-banking platform using any of these existing payment rails: Inter-bank GIRO, Inter-Account Transfer (between HSBC Singapore accounts) and Priority Payment (MEPS).
   
   If you have any questions about making payments on HSBCnet or manual alternatives, please reach out to the HSBCnet Helpdesk at +65 6658 2288 or contact your Relationship Manager/Account Manager for more information.

30 Nov 2022

GST Rate Change for 2023

In Budget 2022, the Minister for Finance announced that the GST rate will be increased from 7% to 8% with effect from 1 January 2023. Please do expect to see a slight increase in your usual fee and charges from 1 January 2023 onwards:

FAQ:

1. What is the change in GST and when is the effective date?
   From 1 January 2023, the GST rate will be revised from 7 to 8%.
2. How will this change affect my fees and charges?
   The revised GST rate of 8% will apply on all chargeable items billed from 1 January 2023. For more information on chargeable items, you can refer to the Tariff document on our website here.
3. Where can I get more information on the GST increase?
   For more information on the GST increase, please refer to IRAS’ website

20 Oct 2022

Electronic Guarantees issued favouring Singapore Customs will be migrated to the new eGuarantee@Gov programme upon the next renewal. Please speak to your Relationship Manager or Client Service Manager to find out more about issuing guarantees favouring Singapore Customs and other government agencies.

1 August 2022

We have updated our Negative Credit Interest rate policy rates. Please click here to download the latest tariff.

07 June, 2022

Branch Closure Notice

We would like to inform you that the branches at the locations listed below will progressively cease operations from June through September 2022.

You can continue to visit our other branches for your branch banking needs. You may also refer to the location guide below on the remaining branches.

30 November, 2021

Cheque Book Fee and Commercial bank tariff update with effect from 1 January 2022

In November last year, we informed you of changes to some of our Commercial Bank Tariffs with effect from 1 January 2021. This includes the cheque book fees being revised.

We have not charged the revised cheque book fees during the year to allow you time to transition to digital payments. However, this will be effected from 1 January 2022. The revised charges and terms are as follows:

1. Waiver of fee on first cheque book
2. Subsequent cheque books at S$10 per book (Singapore Dollar) and US$10 per book (US Dollar) respectively
3. The default number of cheque books issued will change to one (1) only, to avoid unnecessary charges on subsequent cheque books you may not need.

In addition, we would like to inform you that, with effect from 1 January 2022, where there is no published benchmark reference rate for the loan tenor for a trade finance loan, the bank will, at its discretion apply the next longer tenor of the published rate or interpolated benchmark rate; up to the longest tenor available for that published rate.

For more information on our latest tariff, please visit Tariff 2022 (PDF, 2.45MB) or download the full details here. (PDF, 2.45MB)

1 August, 2021

Cessation of Demand Draft service

Following a review of our Demand Draft service, The Hong Kong and Shanghai Banking Corporation Limited, Singapore ("HSBC Singapore") has decided to cease the offering of the said service effective from 1 October 2021.

Please note that the last day for you to submit any instruction for demand draft issuance is 30 September 2021 and all applications must be received prior to our usual processing cut-off time of 15:00 hours. Any application received on 30 September 2021 after 15:00 hours is deemed received the next day and will be rejected.

All demand drafts issued by us will continue to be honoured for a period of up to 6 months after the date of its issuance.

Please consider alternative forms of electronic payments such as cross border payment via Telegraphic Transfer service in place of demand drafts.

Our Relationship Managers or Client Service representatives will be happy to discuss with you about our alternative solutions to meet your needs.

22 July, 2021

With effect from 1 September 2021, all HSBCnet physical token are chargeable at SGD30 per token.

Access HSBCnet without a physical token now. With HSBCnet app, you can use your mobile device to log on and access your accounts on your computer.

Please click here (PDF, 2.2MB) to download the latest tariff.

Please click here for a summary featuring key changes.

1 July, 2021

With effect from 1 July 2021, the redemption notice periods for Business Property Financing Facilities and committed term loans which are secured by all types of Singapore properties will be shortened from the current three (3) months to two (2) months.

For redemption notices received before 1 July 2021, the redemption notice period(s) as stated in your existing facility documentation shall continue to apply.

Notwithstanding the above, if the existing redemption notice period(s) specified in the existing facility documentation you have entered into is less than two (2) months, the abovementioned revisions will not impact you.

For more information, please contact your HSBC relationship manager.

25 May, 2021

We wish to inform you of the following branch closure:

The last day of business at the branch for customers will be on Saturday 17 July 2021. All banking services at this branch, including self-service facilities such as ATM and quick cheque deposit, will cease on 19 July 2021.

After this branch closure, you can continue to visit any of our other HSBC branches for your corporate banking needs. The nearest available HSBC branch and ATM service to HSBC Tampines is located at,

HSBC Marine Parade Branch (est. 10.7km)

80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269

HSBCnet is also available for your online banking needs.

28 January, 2021

In relation to the changes in our 2021 Commercial Bank Tariffs, we will like to inform you that we will only be implementing the "Handling fee for non-electronic applications / instructions" for selected trade transactions from 1 March 2021 onwards. The fee would apply on submissions through non-electronic channels, including paper and fax, on the following trade transactions:

1. Import documentary credits (DC): Applications for new issuances and amendments
2. Import DC/collection bills: Settlement instructions
3. Import loans (Trust Receipt loans and Buyer Loans): New loan applications, requests for extension and settlement instructions
4. Export DCs: Applications for transfer of DC
5. Banker's Guarantees and Standby DCs: Applications for new issuances and amendments

We would be pleased to help you get started on transacting through HSBCnet. Please reach out to your Relationship Manager or Trade Specialist to find out more.

30 November, 2020

Revision to General Terms and Conditions Governing Accounts of HSBC Global Banking Customers

We are updating our General Terms and Conditions with effect from 15 December 2020.

We have made updates to the ‘Interest’ clause, to better reflect our position when dealing with deposit balances denominated in negative yield currencies.

The updated terms may be accessed in full by clicking here (PDF, 221KB).

12 November, 2020

Commercial bank tariff update with effect from 1 January 2021

Please click here (PDF, 2.17KB) to download the latest tariff.

Please click here for a summary featuring key changes.

30 October, 2020

Updated Global Trade Solutions(GTS) Standard Trade Terms

We are updating our Standard Trade Terms with effect from 1 December 2020.

We have made updates to better reflect how we offer our Trade Services, particularly Finance and Trade Finance Loans, and to include a new provision clarifying how we will treat published benchmark interest rates if they become negative.

The updated Standard Trade Terms may be accessed in full at: https://www.gbm.hsbc.com/en-gb/standard-trade-terms

05 October, 2020

Reopening of Collyer Quay Branch

From 12 October, 2020, HSBC will reopen its Collyer Quay Branch at 9 Battery Road, #12-01 MYP Centre, Singapore 049910 and with it all our branches servicing corporate customers will be open with normal operating hours.

NOTE: For the safety of both our customers and our staff, customers visiting our branches must wear a mask and log the entry and exit of their visits via the SafeEntry QR Code.

All customers are urged to use HSBCnet for their banking needs. HSBCnet offers a wide range of tools to help facilitate banking for you and your business at any time and at any place.

Thank you for your understanding and support.

20 August 2020

Reopening of Tampines Branch

From 24 August 2020, HSBC will reopen our Tampines Branch.

The following HSBC branches will be open with normal operating hours:

NOTE: For the safety of both our customers and our staff, customers visiting our branches must wear a mask and log the entry and exit of their visit via the SafeEntry QR Code.

All ATMs at our branches except our Collyer Quay Branch will operate as normal for your cash requirements.

The following HSBC branch will remain closed:

All customers are urged to use HSBCnet for their banking needs. HSBCnet offers a wide range powerful and intuitive tools to help maintain secure banking for you and your business at any time and at any place.

Thank you for your understanding and support.

17 August 2020

Changes to terms and conditions governing the accounts of HSBC Commercial Banking Customers

Effective 20 September 2020, we will be amending the General Terms and Conditions Governing Accounts governing the accounts of HSBC Commercial Banking Customers and replacing them with a revised suite of documentation comprising a Master Services Agreement, the Singapore Country Conditions, and a set of Account Disclosures (the “New Terms”). The Master Services Agreement focuses on the essential legal terms governing our relationship with you, the Country Conditions set out Singapore-specific terms necessary from a local regulatory and/or operational perspective, and the Account Disclosures complement the Master Services Agreement and Singapore Country Conditions by setting out information relating to cheques, tariffs, statements and dormant accounts.

Please click here to obtain a copy of the New Terms.

10 August 2020

Updated Trade Application Forms

We are pleased to announce that we have updated the following trade application forms.

1. Export Documentary Credit (DC) Bill Negotiation/Trade Collection Instruction (PDF, 2MB)
2. Application for Irrevocable Documentary Credit (PDF, 1.64MB)
3. Amendment to Documentary Credit (DC) Application (PDF, 1MB)
4. Application for a Bank Guarantee or Amendment/Cancellation of a Bank Guarantee (PDF, 1.91MB)
5. Application for a Pre-shipment Buyer Loan (PDF, 979KB)
6. Application for a Post-shipment Buyer Loan (PDF, 1MB)

All the mandatory fields are displayed upfront and highlighted in red. This will help to improve the turnaround time in transactional processing. Please note that we will no longer be accepting the older version of the forms from 1 September 2020 onwards.

You may also download the updated forms at https://www.business.hsbc.com.sg/en-sg/sg/generic/download-centre

22 June 2020

Reopening of Suntec City Branch

From 24 June, 2020, HSBC will reopen Suntec City Branch.

The following HSBC branches will be open with normal operating hours:

NOTE: For the safety of both our customers and our staff, customers visiting branches must wear a mask and log the entry and exit of their visit via the SafeEntry QR Code.

All ATMs at our branches, including those in our closed branches (except Collyer Quay Branch) will operate as normal for your cash requirements.

The following HSBC branches will remain closed:

All customers are urged to use HSBCnet for their banking needs. HSBCnet offers a wide range powerful and intuitive tools to help maintain secure banking for you and your business at any time and at any place.

Thank you for your understanding and support.

1 June 2020

Reopening of Hillview and Holland Village branches

From 2 June 2020, HSBC will reopen Hillview and Holland Village branches in line with the Ministry of Health controlled approach to resume business operations.

The following HSBC branches will be open with normal operating hours:

NOTE: For the safety of both our customers and staff, customers visiting our branches must wear a mask and log in the entry and exit of their visits via the SafeEntry QR Code. Customers are also encouraged to use the TraceTogether App as this would facilitate more efficient contact tracing.

All ATMs at our branches, including those in our closed branches (except Collyer Quay Branch) will operate as normal for your cash requirements.

The following HSBC branches will remain closed:

Customers may wish to use HSBCnet for their banking needs. HSBCnet offers a wide range of powerful and intuitive tools to help maintain secure online banking for you and your business at any time and any place. For more information, please go to https://www.business.hsbc.com.sg/en-sg/hsbcnet

Thank you for your understanding and support in our efforts to fight the spread of COVID-19.

24 April 2020

COVID-19 Branch Partial Closure

With the announcement on the extension of the Circuit Breaker period, please note that our partial branch closure will be extended to be in line with the government’s direction to 1 June 2020.

The following HSBC branches will be closed from 9 April to 1 June 2020:

The following HSBC branches servicing corporate customers will be open with normal operating hours:

All ATMs at our branches, including those in our closed branches (except Collyer Quay Branch) will operate as normal for your cash requirements. Quick Cheque Facilities will only be available at our open branches.

We regret any inconvenience the closure of our branches may cause you. You may also wish to keep track of your business finances online through HSBCnet

We will continue to monitor the situation closely and will provide an update as and when it is deemed necessary.

For more information, please go to https://www.business.hsbc.com.sg/en-sg/sg/generic/hsbc-branches-in-singapore

Thank you for your understanding and support in our efforts to fight the spread of COVID-19.

15 April 2020

Phishing Activities

We would like to remind our customers that HSBC in Singapore maintains strict security standards and procedures to prevent unauthorised access to our customers’ information. In addition, HSBC and its subsidiaries will never solicit information from our customers or members of public via e-mails that would require them to provide their account information or personal details. As a good practice, customers should only connect to www.hsbc.com.sg when accessing our Internet Banking platform. Customers should never follow a link within an e-mail to start an Internet Banking session.

07 April 2020

Branch Partial Closure Notice

In line with the pre-emptive measures by the banking industry in Singapore to support the government's recent efforts to further minimise social interactions in the community amidst the rapidly evolving COVID-19 situation, HSBC Bank (Singapore) Limited will close some of its branches from 9 April to 4 May 2020.

The following HSBC branches servicing corporate customers will be closed from 9 April to 4 May 2020:

The following HSBC branches servicing corporate customers will be open with normal operating hours:

All ATMs at our branches, including those in our closed branches (except Collyer Quay Branch) will operate as normal for your cash requirements. Quick Cheque Facilities will only be available at our open branches.

We regret any inconvenience the closure of our branches may cause you.

Thank you for your understanding and support in our efforts to fight the spread of COVID-19.

10 February 2020

Special Notice: HSBC Singapore’s safety measures relating to Coronavirus

As providing a safe environment for our people and customers is HSBC Singapore’s foremost focus, we have activated several measures to minimise the spread of Novel Coronavirus (2019-nCoV). Read more here.

Relocation of HSBC Singapore’s Head Office

We would like to inform you that HSBC Singapore’s Commercial Banking office will be relocating to 10 Marina Boulevard #47-01 Marina Bay Financial Centre Tower 2 Singapore 018983, with effect from 9 March 2020.

Singapore is key to HSBC’s growth plans, and our investment in new premises will ensure our workplace, operations and technology support business expansion, and reflect our ambitions in the market.

Additionally, please note that the last day of our branch operations at 21 Collyer Quay #02-01 HSBC Building is 28 March 2020. To ensure branch services remain available to you in the CBD, we will be relocating to an interim branch at 9 Battery Road #12-01 MYP Centre Singapore 049910 with effect from 30 March 2020. Registration at the building reception is required to access our branch. This interim branch, situated in the building next to the existing Collyer Quay branch, will include all branch services except self service facilities such as ATMs and Cash Deposit machine. You may visit our nearby HSBC Suntec City Branch, located at 3 Temasek Boulevard #02-738/739 Suntec City Mall Singapore 038983, if you require self service facilities. For the latest list of HSBC branches servicing corporate customers in Singapore, please visit our website at www.business.hsbc.com.sg/branchesforcorporates

We apologize for any inconvenience caused and we look forward to serving you from our new premises.

Relocation of HSBC Bukit Timah Branch

HSBC Bukit Timah Branch will be relocated to a new location on 4th November 2019. Please refer to details below.

During the relocation between 2nd November 12 p.m. and 3rd November 2019, the following services at the current premise will be unavailable.

• HSBC ATM
• HSBC Quick Cheque Deposit Facility

Customers may visit the nearest HSBC Branch – HSBC Holland Village Branch for these services.

Address: HSBC Holland Village Branch is located at 263 Holland Avenue, Singapore 278987

We look forward to seeing you in our new HSBC Hillview Branch!

3 June 2019

General Terms and Conditions Governing Accounts July 2019 Update

Effective 03 July 2019, we would be updating our General Terms and Conditions Governing Accounts with new clauses in relation to RMB accounts and accounts of sole proprietorship owned by an individual.

Please click here to obtain the latest copy of our General Terms and Conditions Governing Accounts.

1 June 2019

Commercial Bank Tariffs 2019 Update

Effective 1 June 2019, our maximum cap for the commission in lieu of exchange levied on Outward Telegraphic Transfer and Global Trade Solutions services in our standard tariff will be reduced from S$5,000 to S$120.

Please click here (PDF, 70KB) to obtain the latest copy of our standard Commercial Bank Tariffs schedule.

13 May 2019

Standard Chartered Bank (Singapore) Limited New BIC Onboarding for Local Clearing

Subject to legal and regulatory approvals, Standard Chartered Bank, Singapore Branch is transferring their Commercial Banking, Corporate & Institutional Banking and Private Banking businesses to Standard Chartered Bank (Singapore) Limited (“SCBSL”) on 13 May 2019.

With this business consolidation, SCBSL will process local clearing transactions with its own BIC (SCBLSG22). This will impact any interbank transactions that you initiate to SCBSL accounts.

To ensure that your interbank transactions can be processed successfully, please use the revised description and bank details as set out in the table below before initiating payments to SCBSL accounts or collecting funds.

In addition, as part of a one time industry conversion in July 2019, HSBC will be making relevant changes as advised by Standard Chartered Bank (Singapore) Limited to your Direct Debit Authorisations (DDA) transactions on your behalf insofar as is necessary and possible to facilitate the successful completion of your transaction. For all other transactions from 13 May 2019 onwards, gentle reminder to please make changes to your templates and files as set out above and as advised by your payee.

For more information, please visit Standard Chartered Singapore's website.

12 April 2019

Change in Citibank Singapore Limited SGD Payment Instruction

Citibank Singapore Limited will have a new SWIFT Bank Identifier Code ("BIC") and Bank Code for SGD payments instructions with effect from 15 April 2019. This will impact any interbank SGD transactions that you may make to Citibank Singapore Limited and are relevant to transactions involving a transfer of funds to Global Consumer Banking (Wealth management products and services, unsecured and secured products), Citi International Personal Banking and CitiBusiness Banking account(s) for the below transaction types:

• FAST (Fast and Secure Transfers);
• TT (Telegraphic Transfer);
• MEPS (MAS Electronic Payment System); or
• GIRO (General Interbank Recurring Order)

Please use the correct description and details from 15 April 2019 onwards before making payments or collecting funds to ensure that your transactions are processed successfully. For your reference, the bank details are set out in the table below:

HSBC will be making relevant changes as advised by Citibank Singapore Limited to your Direct Debit Authorisations (DDA) transactions on your behalf insofar as is necessary and possible to facilitate the successful completion of your transaction with effect from 15 April 2019. For all other transactions, gentle reminder to please make changes to your templates and files as set out above and as advised by your payee.

For more information, please visit Citibank Singapore's website.

1 March 2019

Revision of the Deposit Insurance coverage limit.

With effect from 1 April 2019, Singapore dollar deposits of non-bank depositors will be insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 from the current S$50,000 in aggregate per depositor per Scheme member by law.

With the change in coverage limit, our General Terms and Conditions Governing Accounts will be updated with effect from 1 April 2019. Please click here (PDF, 136KB) to download a copy of the updated terms.

25 January 2019

Renovation of HSBC Claymore Branch and Closure of HSBC Liat Towers Branch

In line with our continuous efforts to provide a better branch experience for our customers, we are currently renovating our HSBC Claymore Branch and the branch will re-open on Monday, 4 March 2019.

In addition, we will like to inform you that our nearby HSBC Liat Towers Branch will be closed permanently from Saturday, 2 March 2019, 12pm. All banking facilities located at this branch, including ATMs, Cash Deposit machine and Quick cheque deposit facility, will be removed and no longer be available.

For your banking needs, you may proceed to our refreshed HSBC Claymore Branch, located at 6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571; from Monday, 4 March 2019.

You may also visit our other HSBC branches servicing corporate customers. Our branch locations can be found here.

We apologize for any inconvenience caused and we look forward to welcoming you at our refurbished HSBC Claymore Branch in March 2019.

22 November, 2018

HSBC Claymore Branch Renovation

In line with our continuous efforts to provide a better branch experience for our customers, HSBC Claymore Branch will undergo renovation from Saturday, 22nd December 2018 to Sunday, 3rd March 2019. The branch, including all self service facilities such as ATMs, Cash Deposit machine, Quick cheque deposit facility will not be available, effective from 22nd December 2018, 12pm. During the renovation period, you may visit our nearby HSBC Liat Towers Branch for your transactional needs.

Address: HSBC Liat Towers Branch is located at 541 Orchard Road, #02/03-01 Liat Towers, Singapore 238881. We look forward to welcoming you at our refurbished HSBC Claymore Branch in March 2019!

1 November 2018

Maybank new Subsidiary and Branch details for transactions

Malayan Banking Berhad, Singapore Branch (the "Branch") is transferring the below mentioned parts of its banking business in Singapore to Maybank Singapore Limited ("Subsidiary"), Malayan Banking Berhad's indirect wholly-owned subsidiary incorporated in Singapore.

• Retail (personal banking, privilege wealth, premier wealth), Private Wealth
• SME - Retail, Small Medium Enterprises (RSME) Banking
• Commercial Banking (CMG)

The transfer will take effect from 5 November 2018.

Following the local incorporation, the Branch and the Subsidiary will each operate under its distinct reference name. Please use the correct description and details from 5 November 2018 onwards before making payments or collecting funds to ensure that your transactions are processed successfully. For your reference, the bank details of the Branch and Subsidiary are set out in the table below:

HSBC will be making relevant changes to your Direct Debit Authorisations (DDA) transactions on your behalf insofar as is necessary and possible to facilitate the successful completion of your transaction with effect from 5 November 2018. For all other transactions, gentle reminder to please make changes to your templates and files as set out above and as advised by your payee.

What are the transactions likely to be affected?

If you are transferring funds through

• FAST (Fast and Secure Transfers);
• TT (Telegraphic Transfer);
• MEPS (MAS Electronic Payment System); or
• GIRO (General Interbank Recurring Order),

Please select the correct Bank Full Name/Bank Code/SWIFT BIC/FAST Bank description with effect from 5 November 2018 to ensure that transactions are processed successfully.

Where can I find more information?

For more information, please visit Maybank Singapore's website.

10 July 2018

Commercial Bank Tariffs 2018 Amendments

Our Commercial Bank Tariffs 2018 will be updated with effect from 13 August 2018. Please click here (PDF, 143KB) to download a copy of the updated Commercial Bank Tariffs 2018 document.

25 May 2018

Reminder: HSBC Singapore Branch's SWIFT Bank Identifier Code (BIC) is HSBCSGSG

In order to successfully carry out inward payments to your corporate accounts with HSBC, please ensure the following fund transfer details are provided to the remitting party who is making payment to your corporate account with us.

SWIFT Bank Identifier Code (BIC): HSBCSGSG

Bank Name: The Hongkong and Shanghai Banking Corporation Limited, Singapore Branch

Address: 21 Collyer Quay, Singapore 049320

All inward payments made with incorrect BIC will be returned to the remitter. Returned payments will be subjected to additional charges.

Please click here for SWIFT Codes for remittance. If you have any questions, please contact your Relationship Manager or call our Customer Service Hotline on (65) 6216 9008.

27 April 2018

HSBC – Rates of Exchange will be replaced with 'HSBC – Indicative FX Rates

With effect from 27 April 2018, 'HSBC – Rates of Exchange' will be replaced with 'HSBC – Indicative FX Rates'. Please note that the HSBC – Indicative FX Rates are for reference purpose only.

5 April 2018

Corporate transactions

With effect from 5 April 2018, all corporate transactions accessible through the automated teller machines ("ATM") and cash deposit machines ("CDM") will only be available at ATMs/CDMs located at our 11 branches.

Please click here to refer to the Frequently Asked Questions ("FAQ") for more information.

1 March 2018.

SGD1,000 notes

With effect from 1 March 2018, we will no longer issue SGD1,000 notes for any cash transaction which is less than SGD10,000. For any cash transaction of SGD10,000 or more, the following application form will need to be completed and presented at our branches if SGD1,000 notes are required.

Download form: HSBC Large Denomination Cash Transaction Form (39KB, PDF)

1 October 2017

Collection of cashier's order, demand draft and cheque book

From 1 November 2017, The Hongkong and Shanghai Banking Corporation Limited, Singapore Branch will cease collection of cashier's order, demand draft and cheque book at HSBC branches. These payment instruments will be mailed to applicant/beneficiary mailing address.

Copies of the updated application forms can be found here.

01 August 2017

Reminder: Enhanced Smartform for telegraphic, local interbank and in-house transfers

Please be reminded to use the latest Smartform that is available for telegraphic, local interbank and in-house transfers. This Smartform captures important information pertaining to ordering party information to process your instructions and can be found here. Do note that HSBC will cease to accept previous versions of the Smartform from 1 September 2017 onwards.

28 July 2017

Update of General Terms and Conditions Governing Accounts and Renminbi Current Account Terms and Conditions

With effect from 28 August 2017, the following Terms and Conditions will be updated:

• General Terms and Conditions governing accounts
• Renminbi Current Account Terms and Conditions

Download a copy of the updated Terms and Conditions here.

29 June 2017

Cessation of Credit Advices for inbound transactions and paper copy inserts of the Business Reply Envelopes (BRE)

With effect from 1 August 2017, we will no longer be providing paper copy credit advices for telegraphic transfers, Fast and Giro inward remittances. You may refer to your monthly bank account statements or log-in to HSBCnet to view your transaction history or set-up customer alerts to be sent to you by email or sms based on the limits you set.

For help on setting up customer alerts, simply log-in to HSBCnet and click on Help Centre > User and Account Management > User Guides – All Users > Customer Alert

Get more information on HSBCnet. Alternatively, kindly contact your Relationship Manager or Client Service Manager for assistance.

Furthermore, we will no longer provide paper copy inserts of the BRE.

Download the soft copy here (PDF, 101KB).