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Important notices   collapse

30 July 2026

Launch of USD Corporate Card

The USD Corporate Card was launched on 23 July 2026. The Commercial Bank Tariff has been revised to include the USD Corporate Card fees and associated charges. The revised tariff can be viewed here.

27 July 2026

Changes to SmartForm Payment Instruction Processing

Effective 27 August 2026, payments instructions submitted via SmartForm may take up to three (3) business days to process. SmartForm and its Terms and Conditions have been updated accordingly. The revised SmartForm Terms and Conditions will apply to all transactions processed on 27 August 2026 onwards, including SmartForm instructions submitted prior to 27 August 2026.

The revised Terms and Conditions can be viewed here.

20 May 2026

Demise of Free-Format Manual Payment Instructions from 31 May 2026

With effect from 31 May 2026, we will no longer accept free-format manual payment instructions. We encourage you to submit payment instructions electronically using our e-channels, or use Smartform (Telegraphic Transfer / Local Interbank Fund Transfer / In-House Transfer). Access Smartform here.

Click here to read more notices.

HSBC Download Centre

Download centre

*New* Customer Service Instruction Form!

Introducing our all new HSBC Customer Service Instruction Form! If you would like to submit any of the below servicing request, please download the smartform HERE. (This is an interactive Adobe PDF form that cannot be viewed in browser. Please download the form to your local drive and open it with Adobe Reader.)

  • Amendments

    Change of Address*
    Change of Customer Name*
    Change of Contact Person *
  • Time Deposit

    Place New Time Deposit**
    Renew Existing Time Deposit**
    Withdraw Existing Time Deposit**
  • Cheque Payments

    Stop Cheque Payment

  • Standing Instructions

    Standing Instructions (Triggered by Date)
    Standing Instructions (Triggered by Balance)
  • Account Servicing

    Dormant Account Reactivation
    Account Closure
    Account Opening for Existing Customers***
    PayNow Corporate Maintenance Form
  • Request for Customer Data

    Banker’s Reference Letter*

* If you are setup on a Singapore HSBCnet Masterprofile, you can now update your company addresses, primary contact details as well as request for Banker’s Reference Letter online remotely and securely 24/7 through HSBCnet Self-service and Support . To update, login in here. For more information, please contact your Relationship Manager.

** Time deposit placement, renewal# and withdrawal# can be done digitally via HSBCnet. Please contact your Relationship Manager for more information.

*** Effective 1 July 2025, HSBC will no longer issue new corporate cheque books.

# A one time setup maybe required.

*NEW* Change of Signatory Form!

Introducing our all new HSBC Change of Signatory Form! If you would like to add, remove or change Bank Account Signatory or Trade Account Signatory, please download the smartform HERE. (This is an interactive Adobe PDF form that cannot be viewed in browser. Please download the form to your local drive and open it with Adobe Reader.)

General Administration Forms

Renminbi Current Account

FATCA Declaration (For Global Banking customers)

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