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Important notices   collapse

30 July 2026

Launch of USD Corporate Card

The USD Corporate Card was launched on 23 July 2026. The Commercial Bank Tariff has been revised to include the USD Corporate Card fees and associated charges. The revised tariff can be viewed here.

27 July 2026

Changes to SmartForm Payment Instruction Processing

Effective 27 August 2026, payments instructions submitted via SmartForm may take up to three (3) business days to process. SmartForm and its Terms and Conditions have been updated accordingly. The revised SmartForm Terms and Conditions will apply to all transactions processed on 27 August 2026 onwards, including SmartForm instructions submitted prior to 27 August 2026.

The revised Terms and Conditions can be viewed here.

20 May 2026

Demise of Free-Format Manual Payment Instructions from 31 May 2026

With effect from 31 May 2026, we will no longer accept free-format manual payment instructions. We encourage you to submit payment instructions electronically using our e-channels, or use Smartform (Telegraphic Transfer / Local Interbank Fund Transfer / In-House Transfer). Access Smartform here.

Click here to read more notices.

eGIRO

HSBC eGIRO - Electronic GIRO

You need strategies and solutions to help you navigate an uncharted environment. We can help.
eGIRO (Electronic GIRO) is now live and HSBC Singapore is one of the nine banks participating in this platform as a Billing Organization bank.

What is eGIRO?

eGIRO is an initiative that digitises the GIRO application process to significantly reduce the set-up time through an efficient and secure digital platform. This initiative will allow both Billing Organisations and Applicants to access a network of other Applicant Banks and Billing Organisations with simple integration all on one platform.

Benefits of eGIRO

Improve Turnaround Time

With reduced set-up time via Electronic Direct Debit Authorisation mandates, Billing Organisations can collect payments within days upon Applicant's authorisation.

Improve Efficiency

The troublesome manual handling of GIRO applicant forms is replaced with the digital processing of the Direct Debit Authorisation mandates, reducing the chance of human error.

Access to all Applicant Banks

Single access to all consumer or corporate applicant banks participating in eGIRO via the Billing Organisation’s website.

Real Time Update of Status

Receive real-time update of Direct Debit Authorisation mandate application status.

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