HSBC Mid-Market Rate

We use the HSBC exchange rates to convert payments to and from currencies that differ to your account currency. The rate is based on the exchange rate market for each currency we offer, so it fluctuates in accordance with market conditions.

The mid-market rate indicates the midpoint between the prevailing rates at which HSBC could buy or sell one currency against another in the interbank market. It’s based on the exchange rate market for each currency we offer, so it fluctuates in accordance with market conditions. We provide this rate for information purposes only, as it doesn’t include the costs and charges we incur when conducting the currency conversion and our commercial return on the risk we assume under the transaction.

We provide the mid-market rate information to help you assess the rate at which the currency conversions for your payments and transfers are offered. You can do this by comparing the mid-market rate to the HSBC exchange rate, which includes:

• the costs and charges we incur when conducting the currency conversion
• our commercial return on the risk we assume under the transaction

The inverse rate is the equivalent of the offered rate with the order of the currencies reversed. Get Rate displays the HSBC exchange rate offered and mid-market rate in accordance with convention for the local market in which the paying account is held. You may be more familiar seeing a currency pair quoted in a particular direction, so we also display the inverse rate.

The mid-market rate does not include our costs. The HSBC exchange rate we’ve offered includes our risk appetite, the costs and charges we incur when conducting the transaction, and our commercial return on the risk we assume under the transaction.

This is the date that the transaction is expected to be debited from your account. For foreign exchange transactions, depending on your country location and currency pairs, you may be able to choose the following value dates with Get Rate;

• ‘today’ (T+0) – same business day
• ‘tomorrow’ (T+1) – next business day
• ‘spot’ (T+2) – two business days from the transaction date

‘Rates at’ is the timestamp of the exchange rate and mid-market rate for each specific transaction. This is the date and time when the rates were quoted, either to be displayed online or for booking the exchange rate.

Customer Service

1800 216 9008 (Singapore) or
+65 6216 9008 (Overseas)

HSBCnet Technical Support

+65 6658 2288

9 am to 6 pm
Mondays to Fridays

Trade Hotline

1800 499 4888 (Singapore) or
+65 6499 4888 (Overseas)

9 am to 5.30 pm
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Trade Services Counter

Address: HSBC, 20 Pasir Panjang Road (East Lobby) #12-21, Mapletree Business City, Singapore 117439

9 am to 5 pm
Mondays to Fridays