27 July 2026
Changes to SmartForm Payment Instruction Processing
Effective 27 August 2026, payments instructions submitted via SmartForm may take up to three (3) business days to process. SmartForm and its Terms and Conditions have been updated accordingly. The revised SmartForm Terms and Conditions will apply to all transactions processed on 27 August 2026 onwards, including SmartForm instructions submitted prior to 27 August 2026.
The revised Terms and Conditions can be viewed here.
20 May 2026
Demise of Free-Format Manual Payment Instructions from 31 May 2026
With effect from 31 May 2026, we will no longer accept free-format manual payment instructions. We encourage you to submit payment instructions electronically using our e-channels, or use Smartform (Telegraphic Transfer / Local Interbank Fund Transfer / In-House Transfer). Access Smartform here.
15 May 2026
Update to World Corporate MasterCard Cardholder’s Agreement – Mobile Virtual Cards
Mobile Virtual Cards will launch in June 2026. The terms and conditions have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. All existing terms for your other services remain unchanged. The revised terms and conditions can be viewed here.
15 May 2026
Update to Conditions of Use – Mobile Virtual Cards
Mobile Virtual Cards will launch in June 2026. The Condition of Use have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. The revised clauses can be viewed here.
Click here to read more notices.
Digital platforms and technologies are transforming the global landscape of trade, creating an exciting new era of faster, simpler, more secure, data-led trade solutions.
At HSBC we are here to help you navigate this changing landscape with platforms that can securely leverage your data, drive smarter, more efficient trade and streamline your processes like never before.
The NTP is a national trade information-ecosystem that digitally connects stakeholders along the supply chain. Trade-related data can be captured at source, and subsequently used by key stakeholders in the value chain to enable trade transactions.
CamelONE Trade Finance is a Value Added Services (VAS) on the NTP, and provides a single portal for businesses to access a wide range of solutions for your trade finance needs across multiple banks.
Using NTP’s secure repository, all trade-related documents and information is readily available to submit a trade finance application. By using standardized application forms, a user is also able to transact with multiple banks, in a consistent and secure manner.
Digital on-boarding using CorpPass details.
Standardized application templates and data upload files.
Zero subscription fees*.
Single sign-on to access HSBC trade services.
Same processing turnaround time as any other HSBC digital channels.
*as per current CamelONE Trade Finance pricing structure which is subject to change from time to time
Get started with the following steps:
- Navigate to Data Tools & VAS on the NTP website.
- Create new company users and manage entitlements.
- The HSBC Representative will guide you on the required process to set up a new trade facility, or use your existing facility with HSBC².
¹Refer to the respective NTP and CamelONE Trade Finance user guides for a detailed process
²Any trade finance offered by HSBC is subject to applicable terms and conditions. In particular, depending on your current documentation, you may be requested to enter into further documentation in order for us to avail you trade finance products via CamelONE Trade Finance
NTP and CamelONE Trade Finance are 3rd party platforms which are not offered by HSBC. Users should independently assess whether such 3rd party platforms are appropriate and suitable for their use. Agreement for use is entered directly between the user and 3rd party platform.
