27 July 2026
Changes to SmartForm Payment Instruction Processing
Effective 27 August 2026, payments instructions submitted via SmartForm may take up to three (3) business days to process. SmartForm and its Terms and Conditions have been updated accordingly. The revised SmartForm Terms and Conditions will apply to all transactions processed on 27 August 2026 onwards, including SmartForm instructions submitted prior to 27 August 2026.
The revised Terms and Conditions can be viewed here.
20 May 2026
Demise of Free-Format Manual Payment Instructions from 31 May 2026
With effect from 31 May 2026, we will no longer accept free-format manual payment instructions. We encourage you to submit payment instructions electronically using our e-channels, or use Smartform (Telegraphic Transfer / Local Interbank Fund Transfer / In-House Transfer). Access Smartform here.
15 May 2026
Update to World Corporate MasterCard Cardholder’s Agreement – Mobile Virtual Cards
Mobile Virtual Cards will launch in June 2026. The terms and conditions have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. All existing terms for your other services remain unchanged. The revised terms and conditions can be viewed here.
15 May 2026
Update to Conditions of Use – Mobile Virtual Cards
Mobile Virtual Cards will launch in June 2026. The Condition of Use have been updated to cater to Mobile Virtual Cards and will take effect from 16 June 2026. The revised clauses can be viewed here.
Click here to read more notices.
View scheduled maintenance for our banking services here.
You can begin by using the HSBC Sustainability Tracker which looks at sustainability metrics such as energy consumption and environmental impacts of your products, services & business operations. Understand how you compare to similar businesses and tailored suggestions for an action plan supported by useful sustainability content, case studies and resources.
You can get a comprehensive ESG rating via our partner, EcoVadis who is one of the largest providers of ESG ratings worldwide. EcoVadis rates sustainability performance by assessing company’s policies, actions and results. Businesses with goals of becoming more sustainable can improve their sustainability performance through assessment and actions.
The HSBC Sustainability Tracker has a wealth of content and resources for you to consider. Take a look to learn more about what you can do to advance your sustainability journey.
Once you have an EcoVadis rating, you can use it when applying for an HSBC Sustainability Improvement Loan (SIL).
The businesses who complete and receive an EcoVadis ESG rating may be eligible for HSBC’s SIL, which directly links the cost of borrowing to ESG performance. If their score increases, the cost of borrowing decreases, and vice versa.
If you are interested to find out more, please speak to your Relationship Manager and if you’re new to us, please complete the contact us form here.
Today we finance a number of industries that significantly contribute to greenhouse gas emissions. We have a strategy to help our customers to reduce their emissions and to reduce our own. For more information visit www.hsbc.com/sustainability
