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HSBCnet Mobile App Features

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Touch and Face ID for iPhones

Secure banking for your business any place.

HSBCnet provides you with a clear, detailed view of all your global banking in one place.

We are pleased to announce that HSBCnet Mobile now supports Face ID on iPhones. It offers a simple, secure and direct way to view your HSBC accounts and balances on the go using face recognition1.

Once enabled, simply touch the home button to log in – making it even quicker to access your HSBCnet services anywhere.

Benefits

With the HSBCnet Mobile app, you can:

  • View account balances and statements
  • Create Priority Payments, Inter-account Transfers, and Bill Payments to existing Beneficiaries*
  • Authorise Priority Payments, Payments in the Eurozone, Inter-Account Transfers, ACH Credits/Debits, Bill Payments and File Level payment instructions*
  • Authorise cross-border payments and book foreign exchange rates with Get Rate*
  • Authorise Import Documentary Credit (DC), Import Bill and Import Loan Trade transactions*,^

Face ID

Enable Face Recognition for your HSBCnet Mobile App by following these simple steps:

STEP 1 Face ID:

In your iPhone, make sure you have registered your face recognition. If you have not already done so, you can set up your fingerprint on your iPhone in Settings > Face ID & Passcode

STEP 2 Log on:

Open your HSBCnet Mobile app, and enter your username. Then input the code generated from your Security Device

STEP 3 Enable:

Once logged in to HSBCnet Mobile, select Face ID from the menu. Switch on Face ID and follow the instructions. You will need to input your memorable answer and password and accept the Terms & Conditions, to enable the service

STEP 4 Verify:

Scan your face to complete the Face ID setup.
HSBCnet also continues to invest in security technology, providing you with the confidence and controls to mitigate threats. For more information, please visit HSBCnet.com.

What you will need

  • An Apple iPhone X or later
  • The latest version of the HSBCnet Mobile app downloaded from the Apple App Store
  • Your HSBCnet memorable answer and password

Touch ID

Enable Touch ID for your HSBCnet Mobile App by following these simple steps:

STEP 1 Fingerprint:

In your iPhone, make sure you have registered your fingerprint. If you have not already done so, you can set up your fingerprint on your iPhone in Settings > Touch ID & Passcode

STEP 2 Log on:

Open your HSBCnet Mobile app, and enter your username. Then input the code generated from your Security Device

STEP 3 Enable:

Once logged in to HSBCnet Mobile, select Touch ID from the menu. Switch on Touch ID and follow the instructions. You will need to input your memorable answer and password and accept the Terms & Conditions, to enable the service

STEP 4 Verify:

Scan your fingerprint to complete the Touch ID setup.
HSBCnet also continues to invest in security technology, providing you with the confidence and controls to mitigate threats. For more information, please visit HSBCnet.com.

What you will need:

  • An Apple iPhone 5s or later
  • The latest version of the HSBCnet Mobile app downloaded from the Apple App Store
  • Your HSBCnet memorable answer and password

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