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HSBC Alert | MS Outlook Outage

This is to inform you that there is an ongoing incident affecting Microsoft. So far, the incident is contained within Outlook and execution of orders may be delayed. We are sorry for the inconvenience. Please be alert to messages claiming to be from HSBC about this incident. Do not click any links provided and do not share any personal, security or log in information.

If the matter is urgent, please contact your Relationship Manager or through official bank approved alternate communications channels:

Customer Service

1800 216 9008 (Singapore) or +65 6216 9008 (Overseas)

9 am to 5.30 pm, Mondays to Fridays

Other communications channels: Contact Us - Customer Support | HSBC Business Singapore

Please note that we are unable to accept instructions via personal Whatsapp/sms.

21 October 2026

Updates to HSBC Corporate Card Conditions of Use and Corporate Card Terms and Conditions

With effect from 1 November 2026, HSBC Corporate Card Conditions of Use and related Terms and Conditions will be updated to provide further guidance on the secure use of physical, virtual and mobile cards, including safeguarding card and security credentials, online transaction authentication, and the handling of lost, stolen or compromised cards or credentials.

The updated Conditions of Use can be viewed here and the revised Corporate Card Terms and Conditions can be found here.

2 October 2026

Update to Account Terms following the cessation of SGD corporate cheque

Effective from 1 December 2026, your Account Terms will be updated to address the cessation of SGD corporate cheques. If you have any questions, please contact your HSBC relationship representative.

19 September 2026

Revision to HSBC Trade Services Standard Pricing in Singapore

With effect from 19 October 2026, HSBC Trade Services Standard Pricing will be revised.

View the latest tariff here.

Click here to read more notices.

View planned maintenance for our banking services here.

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