Important notice


Reopening of Suntec City Branch

From 24 June 2020, HSBC will reopen Suntec City branch.

The following branches will be open with normal operating hours:

NOTE: For the safety of both our customers and staff, customers visiting our branches must wear a mask and log in the entry and exit of their visits via the SafeEntry QR Code.

Claymore, Hillview, Holland Village, Jurong, Marine Parade, Orchard Dhoby Ghaut, Serangoon Garden and Suntec City.

All ATMs at our branches, including those in our closed branches (except Collyer Quay Branch) will operate as normal for your cash requirements. Quick Cheque Facilities will only be available at our open branches. For more information, please go to

The following HSBC branches servicing corporate customers will remain closed:

Collyer Quay and Tampines.

All customers are urged to use HSBCnet for their banking needs. HSBCnet offers a wide range powerful and intuitive tools to help maintain secure banking for you and your business at any time and any place.


Phishing Activities


We would like to remind our customers that HSBC in Singapore maintains strict security standards and procedures to prevent unauthorised access to our customers’ information.  In addition, HSBC and its subsidiaries will never solicit information from our customers or members of public via e-mails that would require them to provide their account information or personal details. As a good practice, customers should only connect to when accessing our Internet Banking platform. Customers should never follow a link within an e-mail to start an Internet Banking session.

Please click here for more important notices.

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