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Customer Service and Technical Support

Terms and Conditions Governing Accounts

Customer Mandate sample

Declaration of beneficial ownership and mandates (For existing customers only)

Corporate Credit Card

Corporate PhoneBanking / SMS Alert

Electronic Receivables Finance

General Administration Forms

Request forms

Change in signatories


Global Trade and Receivables Finance Services

Export Forms

Import Forms



Making Payments

Receiving Funds

Termination Forms


Renminbi Current Account

Time Deposit Account

FATCA Declaration (For Global Banking customers)


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