- General Terms and Conditions (Commercial Banking Customers) – with effect from 1 April 2024 (PDF 4.65 MB)
- General Terms and Conditions Governing Accounts (Global Banking Customers) – with effect from 1 April 2024 (PDF, 291KB)
- Terms and Conditions (Business Banking Customers) – HSBC Global Wallet Services Schedule (PDF, 645KB)
Terms and Conditions Governing Accounts
Lending Terms
- Standard Uncommitted Lending Terms Version 1.0 February 2023 (PDF, 391KB)
- Singapore Country Conditions Version 1.0 February 2024 (PDF, 94KB)
- Overdraft Facility Terms Version 2.0 February 2024 (PDF, 86KB)
- Revolving Credit Facility Terms Version 1.0 February 2024 (PDF, 100KB)
- Term Loan Facility Terms Version 1.0 February 2024 (PDF, 97KB)
*New* Customer Service Instruction Form!
Introducing our all new HSBC Customer Service Instruction Form! If you would like to submit any of the below servicing request, please download the smartform HERE. (This is an interactive Adobe PDF form that cannot be viewed in browser. Please download the form to your local drive and open it with Adobe Reader.)
Amendments
Change of Address*
Change of Customer Name*
Change of Contact Person *Time Deposit
Place New Time Deposit**
Renew Existing Time Deposit**
Withdraw Existing Time Deposit**Cheque Payments
Stop Cheque Payment
Standing Instructions
Standing Instructions (Triggered by Date)
Standing Instructions (Triggered by Balance)Account Servicing
Dormant Account Reactivation
Account Closure
Account Opening for Existing Customers
PayNow Corporate Maintenance FormRequest for Customer Data
Banker’s Reference Letter*
* If you are setup on a Singapore HSBCnet Masterprofile, you can now update your company addresses, primary contact details as well as request for Banker’s Reference Letter online remotely and securely 24/7 through HSBCnet Self-service and Support . To update, login in here. For more information, please contact your Relationship Manager.
** Time deposit placement, renewal# and withdrawal# can be done digitally via HSBCnet. Please contact your Relationship Manager for more information.
# A one time setup maybe required.
*NEW* Change of Signatory Form!
Introducing our all new HSBC Change of Signatory Form! If you would like to add, remove or change Bank Account Signatory or Trade Account Signatory, please download the smartform HERE. (This is an interactive Adobe PDF form that cannot be viewed in browser. Please download the form to your local drive and open it with Adobe Reader.)
Corporate Credit Card
- Corporate Card MiVision Enrolment Form (PDF, 938KB)
- Frequently Asked Questions (PDF, 442KB)
- Terms and Conditions Governing OTP Service for Online Purchases (PDF, 321KB)
- World Corporate MasterCard® Cardholder's Agreement (PDF, 713KB)
- Cardholder Nomination form (PDF, 753KB)
- Corporate Card Amendment form (PDF, 1.55MB)
- Corporate Card Giro application form (PDF, 188KB)
- Program Setup form (PDF, 307KB)
- Request for Card Restriction form (PDF, 187KB)
- SmartData application form (PDF, 631KB)
- Transaction Dispute Form (PDF, 576KB)
- MiVision Online Terms of Use (PDF, 160KB)
- MiVision Security Advice (PDF, 240KB)
Corporate PhoneBanking / SMS Alert
Electronic Receivables Finance
General Administration Forms
Global Trade and Receivables Finance Services
Making Payments
- Cashier’s Order Application Form (PDF, 159KB)
- You can now apply for cheque book online through HSBCnet Self-service and Support. Please click here to login to HSBCnet.
(For more information, please contact your Relationship Manager.) - Smartform (Telegraphic Transfer/Local Interbank Fund Transfer/In-House Transfer) (PDF, 2.94MB)
- Smartform terms and conditions (PDF, 33KB)